DK: Increase of medical consultations via email
February 7th, 2011
According to the Digital Society 2010 report published in January 2011 the number of medical consultations over email has almost quadrupled.
Medical advice via email is increasing, according to the data shown in the report of the IT and Telecom Agency, launched on 20 January 2011. More specifically, in 2006 1.2 % of all medical consultations were made via email, while in 2009 the number had risen to 4.4 %. Statistics for 2010 have not yet been calculated.
It is proved helpful to have doctor’s assessment, without having to move to a clinic for issues such as inflamed sinuses or high temperature.
On a similar note, the proportion of telephone consultations dropped from 42.8 % in 2006 to 39.1 % in 2009.
While the use of email is slowly increasing, the use of the Sundhed.dk portal has remained stagnant; according to the report, the number of over 250 000 unique users per month on average in 2008 has been decreased.
Sundhed.dk, the Danish National eHealth Portal is citizens’ entry to health information and to information on citizen’s medical records or blood samples.
In addition to the public health services, Danes are also satisfied with digital means in general. Figures from the governmental organisation ‘Statistics Denmark‘ demonstrate that more than a half of the population now uses the Internet themselves to find information about diseases and health.