Simplification administrative et efficacité publique : oser l’approche progicielle ERP

06 mars 2012

Les administrations et établissements publics sont confrontés à des enjeux de transformation conséquents : amélioration continue de la relation citoyenne, responsabilité sociale et environnementale, réorganisation et partage des services face aux évolutions démographiques, à la décentralisation et aux réformes territoriales, exigences de résultats pour des financements moindres.

Les systèmes d’information sont au coeur de ces enjeux qui nécessitent des outils de gestion, de pilotage et de gouvernance performants.

L’occasion pour Éric Rublé, expert du secteur public, et Virginie Garlasain, chef de produit solutions Microsoft Dynamics, de débattre de la pertinence d’engager une démarche progicielle de gestion intégrée (ERP) pour le secteur public.

Séminaire en ligne

Mardi 27 mars 2012

de 11h00 à 12h00

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Webinar : vers une modernisation du système informatique hospitalier

26 janvier 2012

Les dépenses de santé croissent de façon inéluctable et la sophistication des soins augmente tous les jours. Pour réussir cette modernisation, il faut pouvoir optimiser l’usage des logiciels hospitaliers et donner aux personnels soignants les moyens de développer leur efficience individuelle et collective.

A l’occasion de ce débat, Raphaël Mastier présentera la stratégie santé de Microsoft et déclinera les solutions proposées dans l’hôpital. Julien Martinez détaillera l’accord-cadre Microsoft santé – Uni.HA qui permet de faciliter l’accès pour les établissements de santé à des solutions et services innovants à moindre coût.

Conférence en ligne jeudi 9 février de 11h00 à 12h00. Pour visionner l’enregistrement du séminaire, cliquez ici

Intervenants :
- Raphaël Mastier, Responsable de l’activité santé dans la division Secteur public de Microsoft France.
- Julien Martinez, Direction des systèmes d’information et de l’organisation (DSIO), Assistance publique – hôpitaux de Marseille (AP-HM)


e-government : « World Tour Innovation »

09 octobre 2011

Anne Lange, Internet Business Solutions Group Director, Global Public Sector, Cisco

Anne Lange has over 15 years of global experience in the public and private sector. She started her career at the French Prime Minister’s office, as the head of the department responsible for funding and managing state-owned broadcasting companies. She joined Thomson, a high-tech champion, in 1998, as a strategic planning manager and built up a strategy for promoting a new generation of consumers electronics devices. Shortly after, she created the new position of General Manager for e-business and took part to Thomson strategic move towards internet-based services. Since she joined Cisco in 2004, Anne has been alternatively based in France and Silicon valley.  She works as a trusted advisor to senior levels of large public sector organizations and has developed new public / private partnership likely to sustain growth and economic development. Anne graduated from Sciences Po and ENA (National School of Administration), the most prestigious programs in France for forming CXOs and politicians.


Jaime Quesado, General Manager of the Innovation and Knowledge Society of Portugal

Jaime Quesado is an Economist and MBA by the University of Oporto and has coordinated several private and public projects connected with strategy, innovation, egov and information society. He publishes regularly in the portuguese press and participates in several seminars and confereces. Recently, he published the book THE NEW CAPITAL.

Presentation : EGov – a New Contract of Trust
EGov if facing new  new challenges. Following the generation of public investments in technological platforms and new services centers solutions, focused on the citizen, it is time to reinvent the Strategic Ideia of EGov. In a time of change and uncertainty, EGov must be the new answer to new problems – the driver of a New Gov, the basis of a New Contract of Trust and a Lab for Innovation and Creativity.


Christian Rupp, Federal Executive Secretary E-Government Austria   & Spokesperson Federal Platform Digital Austria, Austrian Federal Chancellery


Mr. Christian Rupp was appointed as the Federal Executive Secretary for the eGovernment initiative of the Austrian Federal Government in spring 2003 and is since autumn 2005 the spokesperson of the Federal Platform “Digital Austria” in the Austrian Federal Chancellery. Before his activities in the Austrian Federal Chancellery he was nearly ten years long the eBusiness representative of the Austrian Federal Economic Chamber. In the last fifteen years Mr. Christian Rupp was involved in various committees for Information Society apsects in the European Commission, the United Nations, and the World Bank.

Presentation: eGovernment Target Groups – Citizens, Entrepreneurs, Public Administration
Innovative eGovernment services are only used when they are presented appropriately to the respected target groups, in their language on their used internet-platforms and devices . The involvement of users is essential for communication and an ongoing adaption of interactive eServices. Otherwise, e-government is wasting money and time.



Prakash Kumar, Director Public Sector, Internet Business Solutions Group Cisco Systems, Inc. – India

Prakash Kumar heads Public Sector vertical of Internet Business Solutions Group (IBSG), the strategic consulting arm of Cisco in India. Cisco IBSG consults, pro-bono, to many of the world’s leading companies and governments on organizational change, technology innovation, policy, and strategy.  Specifically, Prakash advises states, and national government on the topics of innovation and strategy related to information and communication technology.  He works closely with industry consortiums and government senior leadership.  
Prakash brings broad experience and knowledge to the organization.  Prior to joining Cisco, he held various positions in Government (State and Centre) looking after Information technology, human resource management, public finance, land & revenue administration, power, corporate entities and industrial development as an officer belonging to Indian Administrative Service (IAS), the highest civil service of the country.    
Prakash held many important positions in the government and the corporate sector such as Secretary to State Government, Joint Secretary to Government of India, Additional Commissioner of Sales Tax, General Manager of Industrial Development Corporation, Secretary to Governor, District Magistrate etc.  He handled Information Technology projects in the Government for the 14 years, the first eight years as field level implementer and the last six years as policy implementer at the State level as secretary to Government of National Capital Territory of Delhi and Andaman & Nicobar Administration. Two projects initiated under his leadership in Delhi Government received national level awards and Delhi was declared as the best e-governed State in 2005, while he was working as Secretary (Information Technology), Government of Delhi. 
In his consulting work, Prakash specializes in strategy, policy analysis, and use of ICT to improve the delivery system of the government, especially in developing countries He is a strong advocate of right to information, a topic on which he has authored three books and for a year he wrote a fortnightly column in Hindustan Times, Delhi edition on IT and RTI. A native of New Delhi, Prakash holds a Masters degree in Public Finance under World Bank Scholarship from National Graduate Research Institute for Policy Studies, Japan. He holds a Bachelor of Technology degree from Indian Institute of Technology (IIT) Kanpur.

Presentation : Public Services Closer Home – PPP Perspective
Public Private Partnership has emerged as a viable business model for e-government implementation. India has had the experience of implementing projects in the PPP model which include MCA21, Passports,e procurement, Common Services Centers, MPOnline etc. This model isespecially recommended for developing countries, where there is a lack of critical resources such as finances and technical skills. However, given the complexities of e Gov project implementation, its not a Ctrl C Ctrl V model of PPP adoption and mere replication of implementation of PPP models from elsewhere doesn’t necessary yield results, as is demonstrated by various experiences ofPPP implementation. Every PPP project needs to be customized to theparticular requirements in each setting.


Bernard Benhamou, Managing Director of the Interministerial Delegation on Internet usage in France

Prior to his nomination as Interministerial Delegate on Internet usage, Bernard Benhamou has been the advisor of the French Delegation at the United Nations World Summit on the Information Society (WSIS) between 2003 and 2005.
He was also the lead of the Forecast & Internet Governance Mission at the Agency for the Development of e-Government (ADAE) – Prime Minister Office & Ministry of Foreign Affairs) and the Head of the Mission « Internet, Schools & Family » at the French Ministry of Education. He is a senior lecturer at the National School of Government (ENA) and at the Political Sciences Institute in Paris (Sciences Po). He was also an advisor for the French Ministry of Foreign Affairs on Internet projects in developing countries and a founding member and Technology Advisor of PlaNet Finance (Internet based NGO devoted to giving microcredit to the developing countries). He has also been the conceptor in 1997 of the first Network and Internet based exhibition in the french museum of science (Passport to the Cyberworld / Cité des Sciences et de l’Industrie)

Presentation: Next generation of mobile services delivered to citizens
The French Government has created the delegation on internet usages to foster true innovation in public services and internet usage. In 2009 the Delegation has created Proxima Mobile, the first European portal of mobile general interest services. Proxima was awarded 10 million euros within the economic stimulus plan and launched a bunch of remarkable applications. It creates services useful for all citizens and stimulates the strategic mobile services ecosystem. This portal allows small and innovating businesses to partner with public institutions to show their « savoir faire » in developing projects on a national or even international scale.
Proxima Mobile now has applications and services in diverse domains such as culture, education, jobs, health, local living, tourism, sustainable mobility or consumership. A labelling campaign was been launched to handpick the best general interest free mobile services. Some of the services developed by small businesses that are available on the Proxima Mobile portal have already been successful nationally and internationally. For instance, the Louvre Museum application has been downloaded by 4 million users (60% of them located in the United States) and has been the most downloaded cultural application on the AppStore. Another success of the Proxima Mobile portal is the carpooling application « Comuto » which has hit in September the 1 billion kilometers shared mark.


Vincent Ducrey, New Media Advisor to the French Minister of National Education, Youth and Voluntary

Vincent Ducrey is an expert in information management, specializing in the study of real time information spread. Vincent expertise stems from his ten year career in all areas of marketing and communications: entrepreneurship, strategic consulting, manager communities, and finally new media adviser at the French Government.
Throughout his career, Vincent has collected a large number of observations and insights into the mechanisms of influence and new information channels, that he formulated into a method he calls The Hub management. Hub theorizes all its research on global influence, including all types of media. It also models the power of relationships and their impact on the ability to respond in the media sphere. From this simple and unique formula, Vincent identified actions, tools, and profiles to optimize real time communication.
Vincent recently published “The Guide of Influence”. The Guide of influence is a method of managing the real-time information for decision makers and integrating traditional media with new media.

Presentation : Serving Gen Y users, a case study about
What can do Government for the Youth ? The French initiative,, is a response to specific needs raised by Gen Y users. The portal deals with as diverse issues as education, jobs, housing, transportation, citizenship and international mobility. Both interactive and participative, it stimulates digital dialog across generations.


Les nouveaux usages collaboratifs pour le secteur public. Quels besoins? Quels outils?

09 juin 2011

Revisionnez le séminaire en ligne du 17 juin 2011, avec Julien Carnot, Chargé de mission études et organisation au GIP e-Bourgogne, et responsable du projet d’espaces collaboratifs à destination des collectivités, et Stefano Pogliani, consultant social business chez IBM.

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Relation numérique aux citoyens: l’exemple du fisc belge

20 mai 2011

Revisionnez le séminaire en ligne du 31 mai, avec Thierry Verheggen, Directeur Infrastructure SPF Finances (Ministère des finances Belge): et Thierry Brun, Ingénieur d’affaires ECM – Grands Comptes Publics, IBM France.

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E-learning dans la fonction publique: l’exemple du CG 13: consultez l’enregistrement

05 mai 2011

Le world e.Gov Forum a invité Tin Nguyen, maître de conférences à l’université de la Méditerranée, IUT département réseaux & télécoms, et Christophe Dolinsek, directeur du programme Cisco Networking Academy, pour un séminaire en ligne, le 10 mai 2011.

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Cloud computing : Quelles opportunités pour le Secteur Public ?

01 avril 2011

Claude Pilatre et Frédéric Arnoux

Visionnez l’enregistrement du séminaire en ligne, avec Frédéric Arnoux, responsable du développement commercial des offres « Cloud computing » Microsoft, au sein de la division secteur public, et le Capitaine Claude Pilatre, responsable systèmes et réseaux de la Brigade des Sapeurs-Pompiers de Paris.

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Les médias sociaux et le secteur public

16 mars 2011

Les présentations de Yann Gourvennec et Hervé Kabla, auteurs de Les médias sociaux expliqués à mon boss, Nicolas Vanbremeersch (@versac) et Vincent Ducrey, réalisées lors d’un séminaire en ligne.

Lire la suite » : le Facebook des fonctionnaires américains

24 février 2011

Le World e.Gov Forum a invité Steve Ressler, fondateur et directeur de, pour un séminaire en ligne.

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Patrimoine 2.0: le réseau social et la stratégie numérique du Louvre, séminaire en ligne

16 février 2011

Sybille Clochet et Anne-Myrtille Renoux ont présenté la communauté en ligne du Louvre, le 22 février. Consultez leurs présentations.

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